Berenberg Bank programs are very secure 
 How can I recognise that data are transmitted encrypted? 
How can I verify the security certificate on the sites of Berenberg Bank? 
 How do I verify the electronic fingerprint? 
How do I protect my PC? 
How can I contribute to security? 
E-mail requests the entry of log-in data 
Windows open suddenly when connecting to the internet 
Radio keyboards 
What do I need to keep in mind when using a radio network?
Security, questions and remarks 

Online Banking
How do I start secure Berenberg Online Banking?
 How can I verify the security certificate on the sites of Berenberg Bank and with Berenberg Online Banking?
More rules for the safety on the Internet and at the Berenberg Online Banking

 

Berenberg Bank programs are very secure 
Berenberg Bank uses the most sophisticated security procedures. All transactions are being protected by a special security protocol which transmits any data at 128-bit encryption. For this Berenberg Bank uses the SSL encryption (secure socket layer encoding) protocol as a security standard which is recognised all over the world.

How can I recognise that data are transmitted encrypted?
You can establish that you have a secure internet connection in two places:
- if the address begins with "https", for example https://www.berenberg.de
- if you can see a closed yellow lock in the bottom status bar of your browser. 

How can I verify the security certificate on the sites of Berenberg Bank?
After calling the customer log-in always verify the correctness of the security certificate. When a safe internet connection has been established, this is shown in the lower right-hand corner of the status bar of your browser as a small yellow padlock. On double clicking, this symbol opens the dialogue window containing the properties and contents of the certificate.

Next click the tab "General“ with Internet Explorer and the button "View" when using Netscape or Mozilla Firefox.

You now obtain an overview of for whom and by whom the certificate has been issued and also of the expiry date. The following combinations are possible:

If the URL in your browser starts with https://www.berenberg.de  GeoTrust Inc should show up as the valid issuer. The security certificate is valid up to 17.01.2014.

How do I verify the electronic fingerprint? 
Electronic fingerprinting lets you know for certain that you are truly connected to Berenberg Bank. The code comprises several digits and letters and will be replaced once every year. For verifying please proceed as follows:

For Internet Explorer: After calling the certificate, for the last entry under "Details" the thumbprint comprising several digits and letters must be identical to one of the following codes:

For https://www.berenberg.de:
MD5-Fingerprint 2A:CE:2B:2E:70:73:42:0E:15:BD:53:9F:72:A2:17:B2 or
SHA1-Fingerprint A8:3C:F0:16:99:98:28:F5:2B:90:BA:71:25:F2:30:1C:C6:75:AF:39

For https://banking.berenberg.de
SHA1 Fingerprint: B3:D4:76:A7:9F:09:2C:41:59:05:64:5A:50:8C:C9:2D:6C:2F:59:49

For Netscape or Mozilla Firefox: After double clicking the padlock you get to the fingerprint via the button “View?.

In the case that the fingerprint does not correspond to the one mentioned above you must under no circumstances use the programs in the secured area!

How do I protect my PC?
The combination of a firewall and a virus scanner are useful tools which are employed for the protection of PC’s. You are strongly advised to regularly update your virus scanner in order to be able to detect also newer viruses.

How can I contribute to security?
If the security of a computer is doubtful don’t use it. Programs may be installed in that computer which store or transfer your log-on data. In case you still would like to use PC’s other than your own, as for example in internet cafes, please make sure to observe the following points:
- never leave the PC unattended as long as you are logged on;
- end and exit the Online Banking session via the link "log off";
- be sure to erase the cache of the browser;
- close down the browser.

E-mail requests the entry of log-in data
Berenberg Bank never sends any e-mails, which require you to enter your log-in/security data. In no case should you ever divulge your log-in details to third parties! These e-mails frequently contain links, which lead to alleged Berenberg Bank sites. Even the appearance of the alleged Berenberg Bank sites can be identical to those of our known sites.
Be sure never to call the log-in domain via links from e-mails, always only use the path known to you, i.e. www.berenbergbank.de - customer login.

Windows open suddenly when connecting to the internet
When connecting to the internet, windows can open unexpectedly which contain "security warnings" and the like. These advertising messages are sent by unknown companies via the windows news service. These windows have nothing in common with Berenberg Bank. Do not download any programs from these promotional sites, as they can contain viruses, Trojans or diallers. Diallers are programs which build a connection to the internet via expensive phone numbers.

Radio keyboards
On using radio keyboards data can be bugged effortless within a radius of approximately five metres. Often all that is needed is a keyboard receiver from the same manufacturer. 

 What do I have to observe when using a radio network?
Using a wireless LAN (Local Area Network) is associated with risks. If you use a wireless connection with your PC or Notebook always have the latest security standards in place. As a matter of principle, data can be listened into by everyone with the right technology. The encrypting technologies of the wireless LAN are, to date, usually not sufficient to guarantee a secure data transfer.

Security, questions and remarks
security@berenberg.de

 

Online Banking

How do I start secure Berenberg Online Banking?
When starting Berenberg Online Banking always ensure that you enter the following Internet address into your browser: http://www.berenberg.de.

The button "Customer Log-in" then gets you to the overview of various Berenberg Online Offers. Now your browser creates a secure internet site (this site always starts with "https"); and the URL is:
https://www.berenbergbank.de/kunden-login.html?L=1.

Via the button "Berenberg Online Banking (Payments)" you get to log-on. The secure URL of the log-on site is: https://banking.berenberg.de 

How can I verify the security certificate on the sites of Berenberg Bank and with Berenberg Online Banking?
After calling the customer log-in always verify the correctness of the security certificate. When a safe internet connection has been established, this is shown in the lower right-hand corner of the status bar of your browser as a small yellow padlock. On double clicking, this symbol opens the dialogue window containing the properties and contents of the certificate.

Next click the tab "General“ with Internet Explorer and the button "View" when using Netscape or Mozilla Firefox.

You now obtain an overview of for whom and by whom the certificate has been issued and also of the expiry date. The following combinations are possible:

If the URL in your browser starts with https://www.berenberg.de  GeoTrust Inc should show up as the valid issuer. The security certificate is valid up to 17.01.2014. 

If the URL in your browser starts with https://banking.berenberg.de  TeleSec ServerPass should show up as the valid issuer. The security certificate is valid up to 22.06.2012.

In the case that the security certificate does not correspond to the one mentioned above you must under no circumstances start Berenberg Online Banking or must interrupt the connection to Berenberg Online Banking immediately!

 More rules for the safety on the Internet and at the Berenberg Online Banking
Online Banking Security
Security on the Internet