You can have your bank and payment cards blocked around the clock by calling the following numbers:
From within Germany: 116 116
From abroad: +49 116 116 or +49 30 40 50 40 50
You will need the following information to have your cards blocked:
girocard and bank cards: account number and ideally the bank sort code (Berenberg: 201 200 00)
credit cards: Name of the bank or alternatively the bank code (Berenberg: 201 200 00)
Credit Card Services
Online credit card information
- Login credit card info online
- Registration is required for first-time use.
- Further information is available in our credit card turnover information sheet. If your user ID is blocked, please contact kreditkarteninfo.online@firstdata.de.
Secure payment on the Internet with Mastercard® Identity Check™
- Secure payment on the Internet with Mastercard® Identity Check™
- To use it, a registration for Mastercard® Identity Check™ is necessary. Questions and answers about Mastercard® Identity Check™ can be found here.
- Conditions for Mastercard® Identity Check™